Terms and Conditions

Effective Date: 01/01/2026

Welcome to the website of the Customized Logistics & Delivery Association (“CLDA,” “we,” “our,” or “us”). By accessing or using this website, registering for programs, becoming a member, or participating in CLDA activities, you agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use our website or services.

1. Use of Website and Services

You agree to use CLDA’s website and services for lawful purposes only and in a manner consistent with applicable laws and regulations.

You may not:

Use the website for fraudulent or unlawful activity
Interfere with site functionality or security
Attempt unauthorized access to systems or data
Misrepresent your identity or affiliation

CLDA reserves the right to restrict or terminate access for violations of these terms.

2. Membership

Membership in CLDA is subject to eligibility requirements, application approval, and payment of applicable dues.

CLDA reserves the right to:

Approve or deny membership applications
Suspend or terminate membership for violations of policies
Modify membership benefits and requirements

Membership dues are non-refundable unless otherwise stated.

3. Programs, Events, and Registration

Participation in CLDA programs, conferences, training, and events is subject to applicable registration terms.

CLDA may:

Modify schedules, speakers, or formats
Cancel or reschedule events
Substitute virtual programming when necessary

Refund and cancellation policies will be communicated separately for each event.

4. Payments and Transactions

All payments made through CLDA platforms are subject to applicable fees and policies.

You agree to provide accurate billing information and authorize CLDA to process payments for dues, registrations, sponsorships, and services.

CLDA is not responsible for errors caused by third-party payment processors. Membership payments will automatically auto-renew at the end of each calendar year. Contact info@clda.org for more information or to make changes.

5. Communications

By providing contact information, you consent to receive communications from CLDA, including emails, phone calls, and text messages related to membership, events, advocacy, and organizational activities.

You may opt out of promotional communications in accordance with our Privacy Policy.

6. Intellectual Property

All content on CLDA’s website, including text, logos, graphics, documents, and materials, is the property of CLDA or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or republish content without prior written consent.

Limited use for personal, non-commercial purposes is permitted.

7. User Content

If you submit content to CLDA (including forms, comments, surveys, or feedback), you grant CLDA a non-exclusive, royalty-free license to use, reproduce, and distribute such content for organizational purposes.

You represent that submitted content does not violate any third-party rights.

8. Disclaimer of Warranties

CLDA provides its website and services “as is” and “as available” without warranties of any kind.

CLDA does not guarantee:

Continuous availability
Error-free operation
Accuracy of content
Specific outcomes from participation

Use of the website and services is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, CLDA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

Use of the website
Participation in programs
Membership activities
Reliance on provided information

This includes, without limitation, loss of data, revenue, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless CLDA, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

Your use of the website or services
Violation of these Terms
Infringement of third-party rights

11. Third-Party Links

CLDA’s website may contain links to external websites. CLDA is not responsible for third-party content, practices, or policies.

Access to third-party sites is at your own risk.

12. Privacy

Your use of CLDA’s website and services is subject to our Privacy Policy, which is incorporated by reference into these Terms.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

14. Changes to Terms

CLDA may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.

Continued use constitutes acceptance of updated terms.

15. Termination

CLDA reserves the right to terminate or suspend access to its website or services at its discretion, with or without notice, for violations of these Terms.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and applicable program agreements, constitute the entire agreement between you and CLDA regarding website and service use.

18. Contact Information

For questions regarding these Terms and Conditions, please contact:

Customized Logistics & Delivery Association
Email: info@clda.org
Website: www.clda.org