Lisa, a seasoned professional with over a decade in the US Air Force, transitioned into logistics, becoming an ADA Administrator for Mayflower Contract Services in 1996. With pivotal roles in Los Angeles, Orange County, and Johnson County, Iowa, she modernized transportation systems and restructured paratransit services. She excels in optimizing operational efficiency, boosting revenue, and enhancing customer satisfaction. Her expertise extends to regulatory compliance, minimizing company risks, and ensuring driver safety. She pioneered national recruitment and onboarding programs for independent contractors in final mile, over-the-road, and medical delivery services, overseeing compliance, safety, and strategic third-party solutions for advertising, administration, onboarding, and settlement payments. Her extensive knowledge and experience continue within Logistics Assistance Now providing consulting services to assist companies’ operational excellence and customer service and experience as well as assisting independent contractors with developing and operating their business to ensure profits while maintaining excellent customer service, safety, and compliance.