Workplace violence is not rare or abstract; it is an urgent, daily challenge. Every week in the United States, there are over 38,000 physical assaults on employees and 20 to 25 workplace murders (Bureau of Labor Statistics and National Safety Council). That is only the tip of the iceberg. Beneath those numbers lie countless threats, insults, and acts of bullying that create stress and fear on the job.
To help address this critical issue, CLDA has partnered with R3Results® to offer members access to a powerful training program: Verbally Defusing Violent Confrontations.
This is not just another webinar or checkbox training. It is a hands-on, research-based approach to give your team real skills for real-world situations. Your employees will learn how to spot the warning signs of escalation early, use calm authority to defuse conflict, and protect themselves and others whether on the job, on the road, or at home.
As a CLDA Member Benefit Partner, R3Results® is offering members special discounted pricing along with the ability to try the course on a no-risk basis.
This training has earned praise from top experts, including:
- The former Head of Security for the United States Marine Corps
- The former Director of Conflict Resolution for The Carter Center
- The former Chief Union Negotiator for General Motors
- The former National Training Director for the Fraternal Order of Police
- Senior United Nations negotiators
The course is produced to professional standards, with award-winning film crews and editors who have worked for outlets like The Daily Show, ESPN, Fox News, NBC, CBS, ABC, and PBS. It features professional actors reenacting 100% real incidents where verbal skills successfully prevented violence.
Beyond watching, your team will practice these techniques in small groups to truly build confidence and mastery.
For over 25 years, R3Results® has delivered training with rave reviews to some of the largest companies in the country.
There is also a strong business case for this training. Employee stress is estimated to cost employers up to 20% of profits, with conflict on the job being a major source of that stress. Investing in effective conflict de-escalation training is an investment in your people, your safety culture, and your bottom line.
Together with R3Results®, CLDA is committed to helping our members create safer, more respectful workplaces, one conversation at a time.
You can learn more about this training in the Member Discounts page in the Member Portal.